At www.islee.com.my, there may be certain circumstances to request user to fill in certain personal, banking, and other information. We may collect and process the following data about you:
- Information that you enter via our Website. This includes information provided at the time of registering an account on our Website, subscribing to any service which we provide, searching our Website, placing an order on our Website, participating in discussion boards or other social media functions on our Website, creating wish lists on our Website, or requesting further services. We may also collect and process information when you enter a competition or promotion, and when you report a problem with our Website. The information you give us may include without limitation your name, postal address, email address, password, telephone number, financial and credit card information, age, occupation, personal description, photograph, product interests and style interests.
- Details of transactions you carry out through our Website and of the fulfilment of your orders.
- If you contact us (by phone, email, or otherwise), we may keep a record of our correspondence with you.
- Information you provide when you enter a survey (we may ask you to complete surveys that we use for research purposes, although you do not have to respond to them).
- Technical information may be collected automatically, including without limitation the Internet protocol (IP) address used to connect your computer or device to the Internet, your login information, browser type and version, time zone setting, browser plugin types and versions, operating system and platform.
- Details of your visits to our Website may be collected automatically, including without limitation full Uniform Resource Locators (URL) clickstream to, through and from our Website (including
date and time), products and pages you viewed or searched for, page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), methods used to browse away from the page (including information about how you use social media plugins), traffic data, location data, weblogs and other communication data. - We are also working closely with third parties (including for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies and fraud prevention service providers) and may receive information about you from them.
What Personal Information Do We Collect?
We may collect and process the following data about you:
- Information that you enter via our Website. This includes information provided at the time of registering an account on our Website, subscribing to any service which we provide, searching our Website, placing an order on our Website, participating in discussion boards or other social media functions on our Website, creating wish lists on our Website, or requesting further services. We may also collect and process information when you enter a competition or promotion, and when you report a problem with our Website. The information you give us may include without limitation your name, postal address, email address, password, telephone number, financial and credit card information, age, occupation, personal description, photograph, product interests and style interests.
- Details of transactions you carry out through our Website and of the fulfilment of your orders.
- If you contact us (by phone, email, or otherwise), we may keep a record of our correspondence with you.
- Information you provide when you enter a survey (we may ask you to complete surveys that we use for research purposes, although you do not have to respond to them)
- Details of any request you make through the “Tell a Friend” function of our Website.
Cookies & Information from Children
- We are strongly committed to preserving online privacy for all of our Website visitors, including children. The Website is a general audience site, and we do not knowingly collect information about children or sell products to children. We will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you are not permitted to use or submit information to the Website.
- Our Website uses cookies to distinguish you from other users of our Website and to keep track of your visits. They help us to provide you with the very best experience when you browse our Website and to make improvements to our Website. They also help us and our advertising networks to make advertising relevant to you and your interests.
Disclosure of Your Information
We may disclose your personal information:
- Where you have consented for us to do so. For example, if you have consented to receive marketing materials from third parties, or in respect of third parties’ (including cobranded or jointly promoted) products and services, we may pass your information onto the relevant third parties;
- To business partners, suppliers, subcontractors and other third parties as necessary for the performance of any contract we enter with you or any service you have requested (for example, we engage third parties to deliver packages, to host our Website and to process card payments, and your payment information will be provided to financial institutions (including banks and card schemes) in order to process your transactions);
- to analytics and search engine providers that assist us in the improvement and optimisation of our Website;
- in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
- if www.islee.com.my or substantially all of its assets are acquired by a third party in which case personal information held by it about its customers will be one of the transferred assets;
- to protect our customers and Website from fraud and theft. We may pass on personal information that is required to make identity checks and personal information that we obtain from making identity checks (including information relating to your age, name and location), together with account information to organisations including law enforcement agencies, involved in fraud prevention and detection and credit risk reduction. Please note that these third parties may retain a record of the information that we provide to them for this purpose;
- if we are under a duty to disclose or share your personal information in order to comply with any legal obligation; or,
- in order to enforce or apply our Terms of Use or Terms and Conditions of Sale and other agreements; or to protect the rights, property, or safety of www.islee.com.my, any of our group companies, our customers, or others.